| Police Supply Online is now devoted more then ever to your Customer Service Needs. Email below for a quick repsonse. * Checking Status of an Order. * Requesting Order Cancellation * Requesting Return Authorization * Department or Tax Exempt Quotes All returns must have a pre authorization number, in order for your to receive a credit. Please keep in mind it may take up to 5 business days for your credit to appear on your card. In Stock Items usually ship within 24 hours. On some occassions your product may be on a backorder. If we have not received the product that was backorder, you are still eligible to cancel at anytime. Simply email us and advise us that you wish to cancel the backorder and a refund will be processed back on your credit card. A confirmation email will be sent, advising your order has been cancelled and a refund has been issued. Although backorder usually ship within 2 weeks, on rare occassion we have seen the factory take up to 6 weeks. These item generally consist of special badge wallet cutout. Using the Blackington Badge number will speed up the process. Police Supply Online PO Box 596 Bonham, TX 75418 903-583-9858 (Email is the best Source of contact) tac_girls_store@hotmail.com Copy and paste these email to your message. They will bounce back for some reason if you try and use the yahoo link provided. sales@dtdistributors.com info@ddtdistributors.com refund@dtdistributors.com manager@dtdistributors.com |